Last updated: 1 October 2026
App: Color Sort 3d (Android)
Android package: com.bindi.colorsort
Privacy and support contact: vijyacrafto@gmail.com
You can request deletion of your Color Sort 3d game account and associated data inside the app or by email. The email route does not require you to open or reinstall the app. Both routes are free; no diamond payment, purchase or subscription cancellation is required to submit a deletion request. Opening this page does not delete anything.
Email account deletion request
The button opens an email draft. You must send the email to submit the request. If no email app opens, copy the address and instructions into your usual email service. We may ask for reasonable verification to prevent deletion of the wrong account.
The separate Settings → Data Deletion link opens this information page. Signing out, clearing cache or uninstalling alone does not delete the online account.
After a verified full deletion request is processed, we remove the game’s Firebase Authentication account and its associated:
Current shared server leaderboard caches containing the deleted profile are also removed. Connected live leaderboards update after the change is processed; already-open screens, older/offline caches and cards previously shared can retain a copy until refreshed, cleared or removed by their holder. Shared live-change markers contain revision/period identifiers rather than player names, photos or wallet balances.
Deletion permanently removes access to deleted game balances and ranked history. Avoid ranked play or new purchases while deletion is pending. If you return later, the app may create a new account. Same-Google-account ranked play and server-backed rewards remain subject to a cooldown until the next 12:00 AM IST after the deletion request, and deletion must finish before that account is used again.
The current Play Game’s puzzle progress and local undo are device-based. We do not hold a server copy of your selected custom avatar photo. It is stored in the app’s private no-backup area on the device where it was selected. Email-based account deletion cannot remotely erase these local files.
When the in-app screen confirms server completion, it clears the deleted account’s private avatar, cached rank-share image, app rank cache and local game progress/settings handled by the deletion flow on that device. Local Rank reminder settings are stored separately and are not automatically disabled by this flow. Other devices may retain their local copies.
Account deletion does not automatically cancel a Google Play subscription or refund a purchase. To stop renewal, use Google Play → Payments & subscriptions → Subscriptions → Color Sort 3d → Cancel subscription, or open Google Play subscriptions with the purchasing account. You can submit deletion without cancelling first.
Lifetime Ad-Free is a one-time purchase with no recurring renewal to cancel. Google Play manages its own payment records and refund processes under its policies and applicable rights.
An eligible active subscription or valid, non-refunded Lifetime purchase may be restored after online verification using the same game Google account and purchasing Google Play account. Restoration creates the account/purchase-verification records needed to provide access again. Deleted coins, diamonds and rank history are not restored. A previously consumed diamond pack is not credited a second time through Restore.
Deleting the game account does not delete your Google account or Google Play Games profile. Manage those separately through Google’s account and Play Games controls.
The retained receipts and hashes are restricted pseudonymous security records, not public profiles. An hourly maintenance job removes expired records; outages may delay cleanup. Provider-managed logs/backups follow their configured retention cycles. Additional records needed for a legal obligation or an active dispute are limited to that purpose and retained only as required; applicable exceptions will be explained.
Support emails and attachments are separate from the game database and are not automatically erased by the in-app deletion job. They are kept as needed to handle the request and necessary follow-up or disputes. You may request deletion of support correspondence in your email. Google retains its own payment records under its policies.
In-app deletion normally processes automatically. Network outages, service failures or permission problems may delay it. Check the app’s status and contact support if it stays pending. If a status receipt expires or cannot be found, that message alone does not establish whether deletion finished; contact us to check.
For email requests we aim to complete a verified request within 30 days. If more information, additional time or an applicable legal exception is needed, we will explain it. Email requests receive a response at the verified contact address; in-app completion is shown in the app.
Guest accounts without an accessible session or sufficient identifying information may be difficult to verify. We will explain what information is needed; we will not delete another person’s account based only on an unverified name. Privacy and deletion requests remain free.
For questions, correction requests or deletion of particular data instead of the full account, email vijyacrafto@gmail.com. Parents or guardians concerned about a child’s information can use the same route. Read the Color Sort 3d Privacy Policy for the app’s full data-handling details.